SHIPPING

AFRICASPIRE offers worldwide shipping. All orders are processed from the UK.

Delivery options

At check-out you will be given the opportunity to select a carrier of choice. We offer worldwide shipping with the local Post office. This is a free option. We also offer Worldwide fast and on demand delivery with our shipping partner DHL express for shipments outside the UK, this is a faster but more expensive option and this comes at a cost.

Delivery time

All orders placed will be shipped in the next 48 hours.

The estimated delivery time differs per country and depends on the carrier you choose.

Within the UK we always ship with Post office. You will receive your package the next working day after we ship.

Outside the UK the transit time with Post office is:
US – 1-6 business days
Rest of the world – 4-11 business days

When you choose for a shipment by DHL Express, the delivery time is:
2-3 business days

Worldwide fast delivery with DHL Express

When you choose for Express delivery by DHL, your order will be send with the On Demand Delivery (ODD) Service.

Once your order is shipped, you will receive a new shipping notification from DHL EXPRESS.

DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.

DHL On Demand Delivery offers flexible delivery options:

Deliver my package on another day: scheduled delivery
Deliver my package to another address: alternate delivery to work or family
Deliver my package at a safe place: authorise shipment release
Deliver my package with neighbour: Leave the package at your neighbour, reception or guard
Deliver my package at a DHL ServicePoint: hold for pick‐up collection

Delivery insurance

AFRICASPIRE insures each purchase during the shipment until it is delivered to you. We require a signature for any goods delivered, at which point the responsibility for your purchased goods passes to you.

Parcel tracking

Once your package has been dispatched, you will receive an email notification with the tracking information.

Custom and duties

All shipments within the European union arrive DDP (Delivery Duty Paid), which means that you do not have to pay any additional taxes upon receipt of the item. Outside the European union, all orders are shipped DDU (Delivery Duty Unpaid) and may therefore be subject to import taxes, custom duties and other fees levied by the country of destination. Please kindly note that you, as the recipient, are responsible for the payment of import duties at the time of delivery. If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the costs of returning the package. This amount will be subtracted from your merchandise refund.

By law, we cannot change the value of the order on commercial invoices. We must adhere to all international import/export laws. For more information on custom fees, please contact your local custom office. Please kindly note that shipments outside the European union might run into custom delays.

Please help us to limit returns!

Select your items carefully, check the size Label to ensure you have the right size.

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